Privacy Policy

Last updated: September 16, 2025

Your Privacy Matters to Us

At MealCondo, we believe your cooking habits and personal information should remain private. This document explains in simple terms how we handle your data and protect your privacy.

👤 Information We Collect if You Choose to Register (Optional)

Account Creation (Completely Optional):

  • Email Address: To save your preferences across devices
  • Display Name: How you'd like to be identified (optional)
  • Profile Picture: If you choose to add one

Benefits of Registering:

  • Sync favorites across your phone and tablet
  • Save and favourite recipes
  • Participate in community features (if added later)
  • Get personalised meal suggestions based on your preferences

You Choose:

  • Use MealCondo without any registration
  • Register later if you want cloud sync
  • Delete your account anytime and return to local-only mode

📊 Information We Collect to Improve MealCondo

  • How You Use the App: Which features you use most, how long you spend
  • App Performance: If the app crashes or runs slowly
  • Device Information: Your phone type and app version to fix bugs

💬 Information You Choose to Share

  • Feedback and Ratings: When you rate meal suggestions or send us comments
  • Recipe Sharing: When you share recipes with friends via WhatsApp
  • Support Messages: When you contact us for help

🔒 How We Protect Your Information

Security Measures

  • Encrypted Storage: All data is encrypted and secured
  • Secure Servers: We use trusted providers with bank-level security
  • Limited Access: Only essential team members can access user data
  • Regular Updates: We constantly update security measures

❌ What We DON'T Do

We DON'T Sell Your Data

  • We never sell your information to advertisers
  • We don't share your data with marketing companies
  • Your cooking preferences are not sold to anyone

We DON'T Track You Across the Internet

  • No tracking pixels or cookies on other websites
  • We don't build profiles about your browsing habits
  • MealCondo data stays within MealCondo

We DON'T Spam You

  • No unwanted emails or text messages
  • No marketing calls about cooking products
  • You control all communications

🎛 Your Data Rights

You Are in Control

  • Optional Registration: Create an account only if you want cloud sync
  • Account Management: View, edit, or delete your account information anytime
  • Account Deletion: Remove your account and all associated data instantly
  • Local Data Control: Clear app data through device settings (works with or without account)

🌍 Rights by Location

If you're in Nigeria:

  • Protected under Nigeria Data Protection Regulation (NDPR)
  • Right to know what data we have about you
  • Right to correct or delete your information
  • Right to complain to Nigerian data protection authorities

If you're in Europe (EU/EEA):

  • Protected under General Data Protection Regulation (GDPR)
  • Right to data portability (get your data in a usable format)
  • Right to object to data processing
  • Right to lodge complaints with EU supervisory authorities

If you're in other countries:

  • We apply the highest privacy standards globally
  • You have the same rights as Nigerian and EU users
  • Local privacy laws also apply where stricter

📅 How Long We Keep Your Data

Retention Periods

  • Your Local Data: Until you delete the app or clear data
  • Account Data (if registered): Until you delete your account
  • Synced Favourites: Deleted when you delete your account
  • Usage Analytics: Up to 2 years (anonymised after 6 months)
  • Feedback and Ratings: Kept indefinitely to improve recipes (anonymised)
  • Support Conversations: 3 years for quality assurance
  • App Crash Reports: 1 year for technical improvements

🗑 Automatic Deletion

  • Personal identifiers are automatically removed from analytics data
  • Old crash reports are automatically deleted
  • Inactive data is regularly purged

🔗 Third-Party Services

Services We Use

  • Supabase: Database hosting (encrypted and secure)
  • App Analytics: Understanding how to improve the app
  • Cloud Infrastructure: Reliable app performance

🛡 How We Protect You

  • All third-party services meet high privacy standards
  • We have data processing agreements with all providers
  • Your data is only used for MealCondo functionality
  • We regularly audit our service providers

🧑‍🧑‍🧒‍🧒 Children's Privacy

Family-Friendly but Safe

  • MealCondo is designed for users 13 and older
  • We don't knowingly collect information from children under 13
  • Parents should supervise children's use of cooking apps
  • If we discover a child under 13 is using the app, we delete their data immediately

🚨 Data Breaches and Security

If Something Goes Wrong

Our Promise:

  • We'll tell you within 72 hours if your data is compromised
  • We'll explain exactly what happened and what we're doing about it
  • We'll provide free support to help protect you
  • We'll work with authorities to investigate and prevent future breaches

Prevention Measures:

  • Regular security audits and testing
  • Employee training on data protection
  • Multi-factor authentication for all systems
  • Automatic security updates and monitoring

🌎 International Data Transfers

Global but Secure

  • Your data may be processed in secure data centers outside Nigeria
  • We ensure the same privacy protections apply everywhere
  • All transfers use encryption and secure channels
  • We only work with countries and companies with strong privacy laws

📢 Updates to Our Privacy Practices

How We'll Tell You About Changes:

  • In-app notifications for important updates
  • Email updates if you've contacted us before
  • Posted on our website and in the app
  • Clear explanation of what's changing and why

Your Choices:

  • Continue using the app = you accept changes
  • Don't agree with changes = you can stop using the app
  • We'll never make changes that violate your existing rights

📞 Contact Our Privacy Team

General Privacy Questions:

Email: ugome@intelligentfoodsolutions.com

Response time: Within 48 hours

Data Rights Requests:

Email: ugome@intelligentfoodsolutions.com

Include: Your request type and any relevant details

Response time: Within 30 days

Security Concerns:

Email: ugome@intelligentfoodsolutions.com

For urgent issues: +2349161860000

We take security reports very seriously

✅ Quick Privacy Checklist

What You Can Do Right Now

  • Use MealCondo without registration
  • Decide if you want to create an account for cross-device sync
  • Review your app permissions (location, storage, etc.)
  • Check what data is stored locally on your device
  • Review account settings if you registered
  • Decide what feedback and ratings you want to share
  • Set up app-level privacy settings if desired
  • Read our full Privacy Policy for complete details
  • Contact us with any questions or concerns

Remember: Your privacy is not negotiable. If you're ever unsure about how your data is being used, or if you want to exercise any of your privacy rights, we're here to help.

This document is updated regularly.
Last updated: September 16, 2025